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“Globally, there is a lack of awareness and a lack of access to mental health resources that so many people need,” says Singh.
In the Media
“What’s ‘productive’ is subjective,” Singh says. Someone who “just cannot sit still” might pour their energy into a new project; “maybe getting that extra hour of sleep you’ve been wanting for seven years is contributing to your ‘productivity’ or self-care, which is critical during this time.”

"We cannot control everything," says Dr. Singh. "We cannot control the outside world but we can control our response to it.

“We are already using AI as part of our intake, as well as in mental health screening and diagnostic processes,” she says, predicting that technologies like natural language processing (NLP) and machine learning (ML) will become integral elements of patients’ and mental health professionals’ decision-making in the next several years. Using AI to precisely calibrate treatment plans and allocate appropriate expertise and resources, she says, will likely lead to industry-wide revolutions.
"We often feel more than one emotion during an emotionally charged experience," says Dr. Navya Singh, Psy.D.
"There is no 'right' way to feel," she tells Bustle. "We all have different life experiences that contribute to us experiencing and expressing our emotions differently.

"Digital health solutions can help shift purchasing focus from costs to return on investment by supporting collaboration between clinicians and patients."

"....the foundation of good therapy is when the therapist has empathy and genuine care for the client or patient. Therapists usually try to understand, from the patient’s perspective, how the patient is feeling and what it is like to be in their position."
Having teletherapy available helps in both scenarios and benefits both parties: therapists can help more people and those people can easily keep up with appointments. It's important, she said, to make everyone more aware of their options and that this care is out there for them.
“Isolation in this digital age is not that same as what it would have been even a decade ago,” says Navya Singh, Psy.D., a psychologist and adjunct research scientist at Columbia University and founder of the personalized mental health support website wayForward
“More and more people are reaching out to find the right and validated resources for self-care and to manage distress related to the COVID-19 crisis,” she said. “Not being able to access in-person therapy will lead more people to reach out for digital care.”
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